The field of inmate communications is one of the fastest emerging industries, and while there are many companies out there that are trying to take the lead; Securus Technologies has emerged as a leader in the field of inmate communications and prison technology. There are many different types of services offered by Securus Technologies such as money transfer services, video services, video visitation, phone services, kiosks, government information management solutions, parolee tracking, calling cards, and more. Such services alleviate the stress from the lives of inmates to a great extent and make it easier for them to survive in an isolated environment inside the prison. It also helps in reducing the inmate-on-inmate and prison related crimes.
Securus Technologies is dedicated to modernizing and revolutionizing the incarceration experience through its comprehensive range of services. Moreover, the company also focuses on providing attentive and responsive customer service and has a separate department to take care of all the queries made by potential and existing customers. It helps the company to keep the customers happy and satisfied. The commitment of the company towards its clients can be seen in the fact that the firm was awarded the Gold Stevie Award for the best customer service globally. At present, the company’s services reach out to over a million inmates and over 2,600 correctional facilities. The company’s workforce has over a thousand employees.
Securus Technologies shared the appreciation it receives from the law enforcement officers through the letters in a press release recently. In the letters sent by the law enforcement officers, they have mentioned how the company’s services make it easier to catch the culprits and gather the evidence necessary to convict the miscreants in the court of law. I feel that the Securus Technologies is doing a great job in keeping the prison and communities safe by building futuristic technology in the field it serves.